Company & Factory

Are you afactory or trading company?

We are a manufacturing factory with 27 years of experience. Beijing office handles sales and design; factories in Hebei and Shenzhen handle production.


What certifications do you have?

Our factory is ISO certified. Specific product certifications vary by model. Contact us for details.


What is your production capacity?

Monthly capacity: 50,000+ units. We can accommodate both small and large orders.

When was your company founded?

Founded in 1999, we have 27 years of manufacturing experience, with 2 years dedicated to Starlink accessories.

What are your main markets?

Our products are sold worldwide, with primary markets in South America, Africa, North America, Europe, and Southeast Asia.

Whatafter-sales support do you offer?

We provide technical support for product usage and troubleshooting. Contact our team for assistance.

Can I visit your factory?

Yes, visitors are welcome. Please schedule in advance. Beijing office can assist with coordination. We have factories in Hebei and Shenzhen.

Wholesale & Ordering

What is yourminimum order quantity for Starlink accessories?

Our MOQ is 20 pieces for magnetic mounts and 40 pieces for suction cup mounts. For custom OEM orders with new product development, MOQ and terms are negotiable.


Contact us to discuss your specific requirements.

 Do you offer OEM or private label services?

 Yes, we provide comprehensive OEM/ODM services including logo printing and custom packaging. For completely new product development beyond our current catalog, we have in-house engineering capability to bring your concepts to life. Terms and MOQ for custom projects are discussed on a case-by-case basis.

Can I getcustom packaging with my company logo?

Absolutely. We offer custom gift boxes, poly bags, and retail packaging with your logo and branding. Please provide your design files and our team will prepare samples
for approval.

What are your bulk pricing tiers for Starlink mounts?

Magnetic Mount: 20-200 pcs, 201-500 pcs, 500+ pcs.

Suction Cup Mount: 40-200 pcs, 201-500 pcs, 500+ pcs.

The more you order, the better price you get. Request a detailed price list and our team will tailor a quote to your volume.

Do you provide product samples before bulk order?

Yes, we can send sample units for quality evaluation. Sample fees are refundable upon placing a bulk order. We recommend requesting samples before committing to larger quantities.

How long is your production lead time for custom orders?

Standard production takes 15-20 days after order confirmation.

For OEM orders with custom packaging, lead time extends to 20-30 days. Rush orders are available upon request.

Can I mix different products in one bulk order?

Yes, you can combine different SKUs (magnetic mounts, suction mounts, etc.) in a
single order, but must meet the respective MOQ for each product. This allows for diversified inventory with a single shipment.

Shipping & Logistics

Do you offerworldwide shipping?

Yes, we ship globally to all destinations. We have established partnerships with reliable freight forwarders. If you have your own shipping agent or preferred carrier, we can ship to their warehouse as arranged.

What shippingterms do you provide (DDP, DAP, FOB, EXW)?

We support various shipping terms including DDP, DAP, FOB, and EXW. We'll recommend the best option based on your location and requirements. Contact us to discuss the most suitable terms for your order.

How long does shipping take?

 Express shipping via DHL/FedEx typically takes 5-8 business days. Sea freight varies by destination but generally takes 15-35 days. We'll recommend the best option based on your order volume and urgency.

Do you handle customs clearance documentation?

Yes, we provide all necessary customs documentation including commercial invoice, packing list, and certificate of origin. For shipments arranged through our forwarders, we ensure smooth customs clearance at the destination.



Can you arrangeair freight for urgent orders?

Yes, we can arrange air freight for time-sensitive orders. Air freight costs are higher but faster. We'll provide quotes for both air and sea options so you can choose.

 How do you package bulk orders toensure safety?

All products are packed in sturdy cartons with protective inner packaging. We use waterproof materials and reinforced boxes for shipments to prevent damage during transit.

Payments

What payment methods do you accept for wholesale orders?

We accept T/T (wire transfer), L/C, and PayPal for smaller orders. For established partners, we also offer payment terms subject to credit approval.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at support@satbase.cn

Other inquiries? Let's chat.

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.